Question 1

How quickly can you fix my motor failure?

Accepted Answer

Our rapid response team is available for same-day service in most cases. Motor failures are one of our most common calls, and we stock the most popular replacement parts on our service vehicles. For emergency situations, we offer 24/7 service. Call us at 1-330-302-2051 and we'll have a technician dispatched as quickly as possible – often within 1-2 hours for urgent repairs.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure can result from several factors: age and wear (most motors last 10-15 years), electrical issues like power surges, overheating from excessive use or blocked ventilation, stripped gears from forcing a stuck door, or lack of maintenance. Signs of impending failure include grinding noises, slow operation, intermittent function, or the motor running but the door not moving. Regular maintenance can extend motor life significantly.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes! We understand that a premium wood garage door is a significant investment. We offer flexible financing options to make your dream door affordable. During your free consultation, we'll discuss available payment plans that fit your budget. Wood doors add tremendous curb appeal and value to your home, and our financing makes them accessible to more homeowners. Contact us at 1-330-302-2051 to learn more about current financing offers.

Question 4

What is included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all materials and workmanship on installations and major repairs. This includes springs, panels, hardware, openers, and labor costs for warranty repairs. We stand behind our work with a total confidence guarantee – if you're not satisfied, we'll make it right. Some manufacturer warranties may extend coverage even further on specific components.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. This includes lubrication of all moving parts, spring tension adjustment, safety sensor calibration, hardware tightening, weatherstripping inspection, and overall safety testing. Regular maintenance prevents costly repairs, extends the life of your door and opener, and ensures safe operation for your family.

Question 6

Can you match my existing wood garage door style?

Accepted Answer

Absolutely! As wood door specialists, we can match virtually any style, wood species, and finish. We work with skilled craftsmen who can replicate historical designs, match neighboring doors for consistent curb appeal, or create custom designs to your specifications. Bring us photos or samples, and we'll provide options that perfectly complement your home.

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